Our support staff is always ready to help. They are knowledgable and have worked with Practice Expert for many years.  We believe greatly in cross-training,  this ensures that all of our support staff can work to get your answers when you need as quickly as possible.  With decades of combined experience in the healthcare, technology and billing fields, our support staff are in the top tier.  A Cal-Med support contract ensures that your office does not suffer any downtime and if you do that it is minimalized.  With a support contract you will be entitled to all of our updates and granted access to the Client Resources section of our website which is full of useful information including support documentation, downloads and much more. Also with support you will recieve Cal-Med Focus, the Cal-Med newsletter. Cal-Med Focus will keep you informed of updates to the program, tips and important news. We are constantly adding new features to our Practice Expert modules and maintaining support with Cal-Med ensures that you will be able to take advantage of them. Make sure that your practice stays up to date and with Cal-Med you will have a great support staff to help you.

Knowledge is power. No matter how much someone knows, there is always more knowledge out there to be had.  Offices both small and large, new and old use our consultation services to get a leg up.  Our knowledgable staff can help your business go from good to great.  Our consulting services will allow you peace of mind when it comes to setting up workflow, dealing with insurance companies and much more.

Practice Expert is a powerful program. In many cases you can have the greatest tool in the world, but it won't do you much good if you don't know how to use it properly and fully.  Our educated trainers can show you and your staff how to use the entire range of Practice Expert products.  Even if you have been using our application for years, our trainers will show you how to do it faster and better.  Learn every aspect of a module or the proper way to handle a task.  Make sure that you are not wasting money doing things on paper or the long way when our program can do it quicker and better.

Data is the key. If you are switching to Cal-Med from another company, you will be thrilled to know that we offer many conversion services.  No one wants to start from scratch when switching software.  Having to re-enter all that data takes days upon days of your staff's valuable time.  Whether you are a physician's office who wants demographics transferred over or a billing service who needs charges and payments, our experienced transition team can ensure that when you open up Practice Expert for the first time, all of your patients' data will be there to greet you.  

Our products come ready to use the moment they are installed with features galore and increased productivity standard with many options for the end user to set.  There are times when you need something special.  Maybe you want a report geared towards capturing data in a report that doesn't yet exist.  Or perhaps you need an interface with a specific application or set of equipment. In these or any other cases, our programming staff is ready to implement the customization that you need.